01
Written Guarantee
Every coating includes a written guarantee: 5 years on Crystal, 9 years on Ultra. Coverage applies to coating performance, gloss retention and surface bonding.
The Guarantee
One coating.
A coating is only as good as what stands behind it. Every CeramiX application includes a written guarantee, free yearly inspections and complimentary accident cover.
01The Promise
A coating is only as good as
what stands behind it.
Every CeramiX application includes the three guarantees below, in writing, for every vehicle.
02
Yearly Inspection
Free for the life of the guarantee. Bring your vehicle in and we'll inspect the coating's condition and walk you through how to keep it performing at its best. Entirely optional, not a requirement to keep the guarantee active.
03
Accident Cover
If a panel is repaired or replaced through insurance during the guarantee, we re-coat it at no cost. Protection continues exactly as it was on day one.
02Coverage
Exactly what
your guarantee covers.
Full transparency. Below is what's protected, and the boundaries we ask you to be aware of.
Covered
Installation quality
Any problems caused by improper application, uneven coverage or technician error are fully corrected at no cost.
Coating performance
Premature failure, loss of gloss or clarity, and inconsistent protection across panels.
Continued protection
The coating retains its protective performance under normal use and care, throughout the guarantee period.
Surface bonding
Defects preventing proper adhesion of the coating to the clear coat.
Hydrophobic restoration
If water repellency fails due to coating breakdown, the surface is restored to spec.
Outside coverage
- Damage from improper washing (automatic brushes, abrasive mitts)
- Scratches, chips or impact damage
- Normal loss of beading from contamination (rather than coating failure)
- Non-original owners (guarantee is non-transferable)
The guarantee requires reasonable maintenance: pH-neutral wash products and non-abrasive technique. Full aftercare guide supplied at handover.
03Guarantee FAQ
Common guarantee
questions.
Booking now in VIC & QLD
Ready to put it in writing?
Book a consultation and we'll quote your vehicle, explain the guarantee in detail, and answer anything else you want to know.